![]() In some cases, the telemetry software must be upgraded for ASR. Refer to Verifying Operating System Requirements, if necessary. Keep the following in mind:Īny Solaris operating system or patch requirements should have been completed. If the telemetry sources have a Note indicator, review the note at the bottom of the table and make note of the requirements for that telemetry source. Make a note of the telemetry sources on your system for later use in the installation process (for example, ILOM, FMA, XSCF, etc.). It is also common for some systems to have multiple telemetry sources. As indicated, some telemetry sources reside on a service processor (dedicated hardware), and others reside on the host itself. In the columns titled Telemetry Source on: SERVICE PROCESSOR and Telemetry Source on: HOST, you will see the telemetry sources that are on your system. Once you find your specific hardware in the list: To determine the telemetry source for your ASR Asset, see the list of qualified hardware at: ![]() Depending upon your hardware type, you will have one or more hardware telemetry sources resident on your system. Set-up firewall rules to allow bi-directional SNMP/UDP traffic to traverse between ASR Assets and the ASR Manager.Īn integral component to ASR functionality is the hardware telemetry sources resident on your ASR assets. If you receive a "connected" message, the connectivity is successful.įor ASR assets, contact your network administrator to confirm or enable the following: You can also test your connection in a terminal window: Instructions for how to determine if this change is needed and how to make the change is provided in My Oracle Support (MOS) Doc ID 1954819.1: You may need to update your configuration to use (141.146.1.169). ![]() These are called Field Replaceable Units (FRUs).ĪSR Auto Update will not work for ASR Managers using either of these two end points: Order and ship a replacement part to the customer site to be installed by an Oracle Field Engineer. These are called Customer Replaceable Units (CRUs). Order and ship a replacement part with installation instructions to you. Resolution to the issue may involve system configuration or the following possibilities: Once an Oracle Support Engineer begins working on the Service Request, the engineer may collect additional information from you to better determine resolution to the hardware issue. The Service Request is handled in accordance with the asset's Support or Warranty contract. At the same time, an e-mail notification of the Service Request is sent to your support contact on record associated with the system reporting a fault. From there, the following actions occur:Ī Service Request, also called a case, is created and assigned to an Oracle Support Engineer. The fault-rule technology on these backend systems ascertains the reality of the fault telemetry, and forwards recognized faults to Oracle's Service Request system. The ASR backend infrastructure at Oracle collects all telemetry data forwarded to it from the ASR Manager, or ASR Managers if multiple instances are installed. For a complete list of hardware qualified for ASR, see: The telemetry data that is sent from the ASR Manager to the Oracle /ASR Backend Systems is encrypted.ĪSR Assets are qualified systems that are configured to report its hardware telemetry to an ASR Manager. This way, the ASR Manager system can report its own hardware telemetry, as does an ASR Asset. The ASR Manager system can be installed as an ASR Asset. The following are Stroke chart abstracted measures used by The Joint Commission.Even though an ASR Asset communicates its telemetry to one ASR Manager only, an ASR Manager can serve as a relay for other ASR Managers by sharing a common network connection to Oracle Support. The measure development and maintenance process is guided by expertise and advice provided by the Stroke Measure Maintenance Technical Advisory Panel (TAP). These Stroke chart abstracted measures were developed in collaboration with the American Heart Association (AHA)/American Stroke Association (ASA)/Brain Attack Coalition (BAC).
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